Faq

UNOAERRE will ensure that the shipment of the Products available from website will take place between 5 and 10 working days following the day of receipt of the order (therefore excluding holidays and / or company closure ). The delivery terms envisaged here must be considered non-binding, non-essential and merely ordering. UNOAERRE INDUSTRIES S.p.A. therefore it cannot be held responsible in any way for failure to comply with them. The cost of standard shipping by courier is € 9.00. Free shipping is provided for orders equal to and over €89.00.

Make sure to if your item is eligible for a return! If you have an account, you can easily log into your Unoaerre.it account and select "My Orders", the find your order and click "Return Items". Then follow the instructions to schedule a pickup. If you do not have an account, no worries, you can drop us an email at info-shop@unoaerre.it to schedule a pickup. Products should be send to the following address UNOAERRE INDUSTRIES S.p.A. - Loc. San Zeno Strada E, 5 - 52100 Arezzo (Italy). The Product must be returned intact; if the Customer exercises the right of withdrawal and return in a way that does not comply with the methods indicated above in this article, he will not be entitled to a refund.

It is worn on the ring-finger, where flows, according to an ancient legend the “vena amoris”, linked directly to the heart.

We recommend ordering the rings at least two months before the wedding so that you can receive your preferred model in the right size, avoiding any kind of adjustment.

For more than 90 years the majority of Italian marriages have been celebrated with UNOAERRE wedding bands.
Every year in Italy more than 200,000 marriages are celebrated with UNOAERRE rings.
The company has consistently focused its efforts in this area - indeed a stylized wedding ring is used as its logo and trademark - and has developed a manufacturing process for what looks like the most basic of rings. Gold is extremely ductile and malleable, therefore a special alloy , particularly strong and tough, is used in the production of wedding bands.
UNOAERRE has also chosen to adhere to the principles of the Responsible Jewellery Council (www.responsiblejewellery.com), pledging to respect and promote responsible practices in terms of ethics, human rights, society and the environment and to apply them to its entire diamond and gold production and raw material procurement chain.
When you buy UNOAERRE wedding bands, you have a guarantee of quality in all respects.

Authenticity of UNOAERRE wedding bands is guaranteed by the trademark trademark UNOAERRE alternative trademark UNOAERRE stamped on the inside of every ring: The mark 750 mark 750 UNOAERRE indicates, in thousandths, the fine gold contained in the alloy used to produce the ring. On the ring models ‘Classica’, ‘Comoda’ and ‘Cerchi Luce’, as a further guarantee for both jeweller and final consumer, a customized oval UNOAERRE seal in yellow gold is applied to guarantee that the wedding band has not been modified , consequently keeping its unique characteritics of hardness an strength . The gold seal is removed just before delivery or engraving.

Si, è possibile modificare la misura delle fedi UNOAERRE e, di seguito, forniamo la tabella che illustra i limiti e le possibilità di modifica; Yes, UNOAERRE wedding bands can be easily resized. Below we supply details for re-sizing, only to be undertaken if strictly necessary.


MODELS ENLARGEMENT REDUCTION Fedi classiche & comode in yellow gold 2 misure 1 misura Fedi classiche & comode in white gold* 2 sizes 1 size Fedi comode in rosè gold 2 sizes 1 size Fedi classiche & comode with rodhium edges 1 size not feasible Fedi cerchi di luce in yellow gold 1 size not feasible Fedi cerchi di luce in white gold * 1 size not feasible Fedi in two colours 1 size not feasible Fedi with diamond not feasible not feasible Fedine in silver 1 size not feasible Fedine in yellow gold 1 size not feasible Fedine in white gold * 1 size not feasible Fasce di Luce not feasible not feasible

Gold is an extremely ductile and malleable metal by its very nature.
Pure and in its natural state, it is susceptible to deformation and scratching.
To make rings that are more resistant to shock and abrasion, UNOAERRE has selected other metals to constitute special alloys specifically for the production of wedding rings and has elaborated sophisticated finishing processes to obtain a product with optimal characteristics of hardness and wear resistance and a warm and radiant colour.
When the ring is subjected to unsuitable processes involving high temperatures, such as hot resizing, it irremediably impairs the structure of the alloy, which returns to its original malleable nature that can be tarnished and scratched easily with daily use.
Unfortunately, this premature deterioration may not be remedied by brushing or polishing. Indeed, the brushing or polishing of a hot-worked ring can temporarily correct surface defects, but the constituent alloy will have lost its resilience and so surface imperfections will quickly reappear.
Other factors that may significantly and rapidly alter the surface of the ring, thus reducing its brilliance, are chemicals present in products such as some lacquers, creams, detergents and thermal waters, and repeated collisions with hard or abrasive surfaces.
In these cases however, simple burnishing, brushing and subsequent polishing of the ring is usually sufficient to return the ring to its original colour and lustre.

UNOAERRE does not sell its rings directly to individual consumers, but rather through a network of distributors so widespread that it reaches almost all Italian jewellers.
Prices may vary from store to store because the cost of rings is strongly influenced by constant fluctuations in the price of gold, by ring sizes
(e.g. in the case of ‘Comfortable’ rings, the weight varies significantly from one size range to another) and the commercial policies of the individual jewellers to which we entrust the sale of our products.

UNOAERRE does not sell its rings directly to individual consumers, but rather through a network of distributors so widespread that it reaches almost all Italian jewellers.
Prices may vary from store to store because the cost of rings is strongly influenced by constant fluctuations in the price of gold, by ring sizes (e.g. in the case of ‘Comfortable’ rings, the weight varies significantly from one size range to another) and the commercial policies of the individual jewellers to which we entrust the sale of our products.
UNOAERRE specifically provides for the maximum possible space inside the ring for your trusted goldsmith to engrave the message that you want, such as your wedding or engagement anniversary date, or the names of the couple.

It is common knowledge that gold in its original state has a natural gold colouring.
To give pure gold a whiter colouring, we must therefore add other metals to it.
UNOAERRE rings in white gold are produced by using special alloys that give the gold a silver tone such as those constituted by copper, zinc and nickel (the latter in a proportion rigorously compliant with European Regulation REACH - EN 1811.2011 and therefore not considered harmful).
However, these alloys are not perfectly white or brilliant and are therefore bathed in rhodium, a precious metal of the platinum family capable of giving the durable brilliant white finish desired by the consumer.
The procedure deposits a thick film of rhodium over the entire outer surface of the ring, but naturally daily use leads to progressive wear of this layer, eventually revealing the colour of the underlying alloy.
Your jeweller or a professional goldsmith can easily restore the original white colour of the ring by re-plating it with rhodium.

All our wedding rings in yellow or rose gold are nickel free.
While our white gold rings contain some nickel, they are fully compliant with European Regulation REACH regarding nickel release for objects that are in prolonged contact with the human body (EN 1811.2011).

To guarantee the colour of your jewels over the years, they should be cleaned using only wet soft cloths.
We recommend avoiding direct contact with alcoholic essences, thermal and see water or aggressive external agents (iodine, sulfur, sodium hypochlorite, bleach, amuchin, acetone, etc.) or abrasives that could damage the brilliance and colour of the products.
Then the warranty is no longer valid.

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